The straightforward version
Privacy Policy
This Privacy Policy explains what information Tallahassee Maid collects through tallahasseemaid.com, why we collect it, and how it may be used.
Information we collect
We collect the information you choose to give us through our forms — such as your name, mobile phone number, email address, service address and ZIP code, details about your home and the cleaning you're requesting, your notes, and (on our cleaner interest form) information about your professional cleaning experience and availability.
We also collect standard technical and usage information automatically, such as pages viewed and general website analytics data.
Why we collect it and how it's used
Information submitted through this website may be used to respond to inquiries, provide requested services, communicate with you about estimates, appointments and scheduling, review cleaner interest submissions, improve the website, and otherwise operate our business. If you opt in to text messages, we use your mobile number for the communications covered by that consent.
SMS text messaging privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service.
Text-message consent is always optional and is never required to request an estimate, book a service, or do business with us. You may reply STOP at any time to opt out, or HELP for assistance. Simply providing a phone number on a form does not enroll you in marketing text messages.
Service providers
We use trusted service providers to run this website and our business — for example website hosting, database and lead-storage platforms, email delivery, analytics, messaging platforms, and similar vendors. These providers may process information on our behalf, and only as needed to perform their services for us. We don't sell your information, and we don't share mobile opt-in information for third-party marketing.
Keeping information
We keep submitted information for as long as needed to respond to your request, provide services, and maintain ordinary business and consent records. When you give SMS consent, we store the consent status, the date and time, the phone number you submitted, the page the consent came from, and the consent wording shown to you.
Contacting us about privacy
Questions about this policy, or requests about your information, can be sent to us through our appointment request form — add your question in the notes field and we'll follow up by text or email. You can also review our Terms & Conditions.